“Your email went into my SPAM folder” is something we hear from time to time from our clients and residents. It’s important to make sure your property manager has your current email address on file. And, it’s important to have a direct email connection with your property manager; for notices, important documents, and other information.

Having emails going into your SPAM folder is annoying, or worse, you may miss something important. While we do everything we can to ensure safe delivery to your main inbox, for the most part, it’s out of our hands. But there are a few things you can do in your Outlook or Gmail.

Need a download version or more detailed instructions than what you find on this post? Click here to download our Email Safe-Send Instructions.PDF.

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Make sure Magnum York has your email address on file

To make sure Magnum York has your updated email address, use this handy online form:

• forms.magnumyork.com/email-consent

Make sure Magnum York is a “Safe Sender” in Outlook or Gmail

All email systems have some type of way to identify that the Sender is “safe” to receive emails from.

In Microsoft Outlook, to make sure Magnum York email is a “Safe Sender,” follow these techniques.

In Google Gmail, to make sure Magnum York email is a “Safe Sender,” follow these instructions.

1. On your computer, open Gmail
2. On the left list of folders, select Spam (click on “More” if you don’t see it)
3. Right-click on the desiered email message and select “Not Spam”
   OR
   Open the desired email message. At the top of the page, select Not spam
4. The message will be moved to your inbox. And hopefully, future ones will as well

In Gmail, if you click on a name and then select “Add to contacts” … all future emails from that Magnum York address will be considered coming from a Contact and will appear in your inbox.

Why does Magnum York property management email go to my Spam Folder?

Although we follow strict guidelines to help ensure appropriate delivery of email to you, it’s beyond Magnum York’s control as to whether your email system (and all the technology layers in between) will identify it as SPAM. If you’re interested in the complexities, enjoy this link:

• https://www.theseventhsense.com/blog/how-spam-filters-work-and-how-to-stop-emails-going-to-spam

Fortunately, using the Safe Sender processes above, you can avoid any vital information from your property manager being re-routed incorrectly to your SPAM folder.

Where does the term “SPAM” come from?

Where does the term “SPAM” come from? Hilariously … A Monty Python sketch! Have a look at this video: