MYCustomerCare Online Forms
Online Forms For Owners & Tenants To Complete
At Magnum York, our MYCustomerCare care program ensures efficient, responsive, and transparent communications. Use the forms on this page for quick access to send us your information. Your data is validated for privacy and accuracy once submitted.
Bank Pre-Approved Payment (PAP) Form
Use this form to pre-authorize Magnum York to withdraw monthly fees or rent from your account. This is the most common method for collecting ongoing charges from our residents.
Complete Your PAP Form Online on your desktop computer or mobile phone forms.magnumyork.com/pap
Download PAP form .PDF. Use electronic signature or print & complete. magnumyork.com/magnum-york-mycustomercare-pap-application-form-dec-2020/
Owner Update Form
As an owner of a property we manage, use this form to update your contact information.
Intercom, FOB, Tag update form
As a condo owner, use this form to request a change to your Intercom, FOB and Tag credentials
Tenant Undertaking Form
Use this form if you are a Condo owner and you lease your condo to a renter. As per the Condominium Property Act, this is mandatory.
Email Consent Form
Use this form to consent to receive email and electronic communications as per the Condominium Property Act (CPA) and Canada Anti-Spam Law (CASL).
MYCustomerCare Service Request Forms
Use the following “City” forms to submit your service request for your property, or to contact Magnum York about your account.
Calgary & South
Edmonton & North
Red Deer & Central (and Fort McMurray)
Olds & Area
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We’re with you Alberta, because we ARE you.
Magnum York has been Alberta based since 1992, which means we have been operating here for almost 30 years! We love this province and are happy to serve you. Magnum York is a member of the Real Estate Council of Alberta that ensures adherence to strict rules related to trust accounts and trust funds. Over 750 properties across Alberta trust Magnum York.